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Hold your rate when clients push back.
Reply to price pushback and hold your rate — no discounting, no grovelling, no losing the client.
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Example result
Hi Dan, Thanks for coming back to me — I appreciate the honesty. The £4,200 covers a brand refresh you won't need to touch again for years: logo, full colour and type system, and the guidelines so everything stays consistent…
01
What this prompt does
- Reads the pushback in the client's words
- Holds the rate while staying warm
- Offers scope changes instead of discounts
- Arms you for the second push
02
Why it works
Separating price from scope is the trick — the reply moves the scope lever, never the rate, so you hold your number without a standoff.
03
Tips for this prompt
- Decide your floor before running, not during
- Offer phased starts to budget-limited good clients
- Never discount the same scope twice
- Reread it tomorrow before sending if unsure
04
How to use the prompt
- 1Paste the client's pushback email
- 2State your quote and your floor
- 3List any flexibility you can offer
- 4Run it and read the reply
- 5Keep the second-push line ready
Tags#pricing#negotiation#rates#email
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